PRIVACY POLICY

SHEARGOLD LIMITED

Sheargold Limited (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our sourcing and procurement website.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect and process the following types of information:

Personal Information

Name
Email address
Phone number
Company name
Job title
Any information you provide through contact forms or enquiries

Technical Information

IP address
Browser type and version
Time zone setting
Device information
Pages visited and usage data

Transactional Information

If you engage our services, we may collect:

Billing information
Contractual details
Procurement requirements

2. How We Use Your Information

We use your information to:

Respond to enquiries and provide customer support
Deliver sourcing and procurement services
Manage client relationships
Improve our website and services
Send relevant business communications (where permitted)
Comply with legal and regulatory obligations

We will only process your personal data where we have a lawful basis under UK GDPR.

3. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on:

Consent — when you opt in to communications
Contract — to provide requested services
Legitimate Interests — to improve and operate our business
Legal Obligation — to comply with applicable laws

4. How We Share Your Information

We do not sell your personal data.

We may share your information with:

Trusted service providers and IT partners
Professional advisers (legal, accounting, etc.)
Manufacturers or suppliers (only where necessary for procurement services)
Regulators or authorities where required by law

All third parties are required to respect the security of your personal data.

5. International Data Transfers

Where we transfer data outside the UK, we ensure appropriate safeguards are in place, such as:

UK adequacy regulations
Standard contractual clauses
Reputable cloud providers with compliant protections

6. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

Secure servers
Access controls
Encryption where appropriate
Regular security reviews

However, no internet transmission is completely secure.

7. Data Retention

We retain personal data only for as long as necessary to:

Fulfil the purposes we collected it for
Meet legal, accounting, or reporting requirements
Resolve disputes and enforce agreements

When data is no longer required, it is securely deleted or anonymised.

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request erasure (“right to be forgotten”)
Restrict processing
Object to processing
Data portability
Withdraw consent at any time

To exercise your rights, contact us using the details below.

9. Cookies

Our website may use cookies and similar technologies to:

Ensure website functionality
Analyse traffic and performance
Improve user experience

You can control cookies through your browser settings. For more details, please see our Cookie Policy.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites. We encourage you to read their privacy policies.